Privacy Policy

Last Update: May 2026

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1. Who We Are

 

Collector's Arch is an independent art market intelligence platform operating online. We produce career trajectory reports on artists for individual collectors.

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For the purposes of data protection law, Collector's Arch is the data controller responsible for your personal data.

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Contact: hello@collectorsarch.co.uk

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Correspondence Address:

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4th Floor, Silverstream House, 45 Fitzroy Street,

Fitzrovia, London W1T 6EB

United Kingdom

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2. What Data We Collect

 

We collect the following personal data:

 

When you request a report: Your name and email address. The artist name and any public links you submit (Instagram, website, portfolio). Your product selection and payment details (processed by our payment provider — we do not store card data).

 

When you subscribe to our newsletter: Your email address.

 

When you visit our website: Technical data including IP address, browser type, pages visited, and time spent on pages, collected automatically via cookies and analytics tools.

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3. How We Use Your Data

 

We use your data to deliver the report you have ordered and communicate its status. To send you the newsletter you have subscribed to, including new report announcements and market notes. To improve our website and understand how visitors use it. To comply with legal obligations.

 

We do not use your data for automated decision-making or profiling.

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4.Legal Basis for Processing

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Delivering your report — Contract: necessary to fulfil your order. Newsletter communications — Consent: you may withdraw at any time. Website analytics — Legitimate interests: to improve our service. Legal compliance — Legal obligation.

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5. Who We Share Your Data With

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We do not sell, rent, or trade your personal data. We share data only with the following service providers, who act as data processors on our behalf:

 

Wix.com — website hosting and form processing. Wix.com — for secure transaction handling. We do not receive or store your card details. Email service provider — for newsletter delivery.

 

All processors are contractually required to handle your data in accordance with applicable data protection law.

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6. How Long We Keep Your Data

 

Report request details — 3 years from the date of your order. Email address (newsletter) — until you unsubscribe. Website analytics data — 26 months. Financial transaction records — 7 years (legal requirement).

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7. Your Rights

 

Under UK GDPR, you have the right to access the personal data we hold about you. To correct inaccurate or incomplete data. To delete your data in certain circumstances. To restrict how we process your data. To object to processing based on legitimate interests. To withdraw consent at any time where processing is based on consent. To data portability — to receive your data in a structured, machine-readable format.

 

To exercise any of these rights, contact us at hello@collectorsarch.co.uk or write to us at our correspondence address:

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4th Floor, Silverstream House, 45 Fitzroy Street,

Fitzrovia, London W1T 6EB

United Kingdom

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We will respond within 30 days.

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8. Cookies

 

Our website uses cookies — small text files stored on your device — to ensure the site functions correctly and to understand how visitors use it. These include essential cookies required for the website to operate, and analytics cookies used to understand site usage, which you may opt out of.

 

You can manage cookie preferences through your browser settings or through the cookie banner when you first visit the site.

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9. Data Security

 

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website is hosted on Wix.com, which maintains industry-standard security infrastructure.

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10. Third-Party Links

 

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend you read their privacy policies separately.

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11. Changes to This Policy

 

We may update this policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review it periodically.

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12. How to Complain

 

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters.

 

ICO website: ico.org.uk ICO helpline: 0303 123 1113

 

We would appreciate the opportunity to address your concern directly before you contact the ICO.

 

Please email us first at hello@collectorsarch.co.uk or write to:

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Collector's Arch

4th Floor, Silverstream House, 45 Fitzroy Street,

Fitzrovia, London W1T 6EB

United Kingdom

 

This policy applies to personal data collected through collectorsarch.com and any communications sent by Collector's Arch.

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